Professionals use preventative maintenance.

Regular preventative maintenance (PM) visits keep your espresso tasting good and significantly reduces the likelihood of equipment downtime. When your machine goes down your sales and bottom line take a hit. We can provide you with ongoing PMs at agreed intervals to keep your equipment healthy. Think of it like a routine visit to your doctor. In the event you have an emergency, we can help with that too. Our expert technicians are factory-certified to perform repairs and we carry a large inventory of parts on our service trucks.

Preventative Maintenance

We will perform an assessment of your equipment and develop a plan to keep it healthy. It will typically include a combination of minor and major PMs. (show typical PM functions)

Traditional Espresso Machines	Grinders	Brewers
Replace group gaskets & screens Rebuild steam valves Inspect pressure switches Inspect autofill system Inspect & adjust pump pressure Check & adjust dispensing volume Inspect sight glass assembly Inspect group valves Inspect & clean boiler probes Inspect pressure relief valve Inspect vacuum breaker Replace water filtration cartridges Test water for proper PH & hardness	Inspect and clean burrs Inspect & clean hoppers Adjust grind and dosing settings	Inspect and clean brew heads Inspect boiler for scale Inspect brew valves Check & adjust brew volumes Test water for proper PH & hardness

Unplanned Service

We understand that there can be unexpected problems with your equipment from time-to-time. Whether your new to PCT or a long standing customer, we will make your repair a priority and provide you with quick courteous service to put you back in business.

If it is truly an emergency and you need service after-hours or on weekends, we can be there for you. Our technicians are on call 24/7. Emergency rates apply.

Loaner Equipment

If your machine ever needs major repairs resulting in delayed service, Pronto Coffee Tech will provide you with a loaner espresso machine. We understand how vital this equipment is to the success of your business. And, if you are an exclusive Caffe Pronto coffee customer, this is 100% complimentary.

If you need service or would like to discuss preventative maintenance, please contact us.